Viewing 1 - 10 of 15 jobs
to T-Server Contact Center Reporting using Genesys (URS, CCA, Infomart, CCPulse+) Preferred Certifications: Avaya Certified Solutions Architect (ACSA) Avaya Certified Expert (ACE) Avaya Certified Implementation Specialist (ACIS) Thanks...
Experience drafting and reviewing User Requirements Specifications (URS), Factory/Site Acceptance Testing (FAT/SAT), Test Protocols and providing detailed review of data with an emphasis on statistics. In depth experience with high volume...
to T-Server Contact Center Reporting using Genesys (URS, CCA, Infomart, CCPulse+) PREFERRED CERTIFICATIONS: Avaya Certified Solutions Architect (ACSA) Avaya Certified Expert (ACE) Avaya Certified Implementation Specialist (ACIS) Thank you...
nowledge and skill in: VoiceXML, JavaScript, XML a plus Genesys SIP Server integration to SES/Session Manager Avaya AES, integration to T-Server Contact Center Reporting using Genesys (URS, CCA, Infomart, CCPulse+) PREFERRED...
Genesys products: Framework / Management layers Routing (URS) and Routing Strategy development. SIP Server Additional Job Description 1. A Contact Center Services ("CCS") Genesys Engineer is a Professional Services Senior Consultant and is...
Itrsquos why we come to work We are URS Energy Construction URS Corporation is seeking a Server Administrator ndash ... log onto our website at wwwurscorpcom httpwwwurscorpcom URS Corporation is an Equal Opportunity Employer (EOE) and...
for growth is limitless Itrsquos why we come to work We are URS Energy Construction URS Corporation is seeking an IT ... log onto our website at wwwurscorpcom httpwwwurscorpcom URS Corporation is an Equal Opportunity Employer (EOE) and...
Itrsquos why we come to work We are URS Energy Construction URS Corporation is seeking a Server Administrator to be ... log onto our website at wwwurscorpcom httpwwwurscorpcom URS Corporation is an Equal Opportunity Employer (EOE) and...
Skill set Summary: Genesys Routing, Genesys URS, Genesys IRD, Genesys GA, Genesys CME, Call Center operations, SIP, ... * Experience using Genesys based routing tools (i.e. URS, IRD, GA, CME) * Knowledge and familiarity with VoIP *...
URS, IRD, GA, CME) Knowledge and familiarity with VoIP Vendor and contractor management Large/Multi-center call center load balancing Multimedia configuration Project and process management in the telephony arena Handling multiple inputs...