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Service Desk Manager jobs

Viewing 1 - 10 of 96,042 jobs

  • Help Desk Specialist

    Seventy Seven Energy - Oklahoma City, OK

    issues and may work with other IT staff to ensure all service desk cases are resolved in a timely, effective and ... and informal communication, interpersonal, and customer service skills. Preferred: Ability to effectively manage...

    8 days ago from Seventy Seven Energy

  • Triage Help Desk Supervisor

    UCLA Health System - Los Angeles, CA

    to the appropriate, following the established MITS Service Desk Escalatin protocols, support group if the issue ... skills Superior organizational Strong customer service orientation Ability to research, organize, analyze,...

    5 days ago from UCLA Health System

  • Service Desk Manager

    Collabera - Missouri

    Responsibilities: As a Senior Manager in the Service Desk you will focus on providing fresh solutions and positive ... a world-class technical experience within the Service Desk environment. This position is eligible for part-time...

    5 days ago from

  • IT Service Desk Administrator

    May Institute - Randolph, MA

    system, and manage ticket lifecycles • Assign service desk tickets to the appropriate category, priority, team, ... • Escalate incidents and tickets as required by Service Level Agreements (SLA’s) • Generate monthly service desk...

    4 days ago from May Institute

  • Epic Senior Support Desk Specialist

    Lahey Health - Burlington, MA

    Assist user in transfer of any desktop, client/server, and mainframe-based computing questions to the IT Support Desk ... Support Desk systems to provide a high quality, responsive service that facilitates problem reporting and...

    30+ days ago from Lahey Health

  • IT Service Desk Manager

    Kore1 - Garden Grove, CA

    Business Risk. Oversee and manage all aspects of the IT Service Desk, ITIL Service Processes to ensure excellent ... customer service. In regards to ITIL v2 and v3 Based Service-Now SAAS and Service Desk operations, this includes...

    5 days ago from Dice

  • Service Desk Technician (Incident Management)

    Adams Communication & Engineering Technology - Tuscaloosa, AL

    Service Desk (NSD) Service Desk Technicians field all Help Desk calls from the NSD user base and create the initial ... Remedy, CA Service Desk Manager, ZenDesk, and Vision Help Desk. Excellent customer service skills ACET Inc. is an...

    17 hours ago from ZipRecruiter

  • Sports Marketing - Service Desk Manager

    WorkInSports - Dallas, TX

    • Reporting of KPI’s and SLA’s for Service Desk delivery in collaboration with international Service leaders. • ... and performance management for the Service Desk team. • Establishment of best-in-class global processes for...

    30+ days ago from

  • Service Desk Operations Manager

    Judge Group - Peoria, IL

    for everyone involved. Job Description: Looking for a Service Desk Lead who can build rewarding customer ... Principal Duties/Responsibilities: Drives the Service Desk strategy at the site level...

    8 hours ago from ZipRecruiter

  • System Administrator (Service Desk Manager)

    New Direction Technologies - Port Hueneme, CA

    Take a hands-on approach to managing operations of an IT Service Desk. Direct the planning and scheduling of staff. ... understanding of the ITIL Service Desk function, as well as Incident, Request Fulfillment, Access Management, Event...

    9 hours ago from ZipRecruiter

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