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customer wants or needs Exemplifying the 9 Core Values that nTelos has to be a quality professional and a superior customer service representative Maintaining operational and merchandising standards Analyzing customer accounts to help...
Principal Duties and Responsibilities * Investigate and respond to trouble tickets for assigned RF stages. * Coordinate and conduct system performance drive tests using TEMS drive gear. * Post process all drive data using Actix for review...
The Account Exec Field Support Representatives help Account Executives with maintenance of Corporate Accounts to prevent churn by creating relationship with customers by offering excellent customer service. Responsibilities include, but...
Job Description: Lead the retail team to ensure sales quotas are met or exceeded monthly; Ensure profitability and smoothness of operations; this includes ensuring high levels of customer care at both the retail store and kiosk locations;...
Inventory Specialist The Inventory Specialist will fulfill orders supporting retail stores and perform quality checks on handsets that are returned from Retail stores, customers, Agents or OEM to determine if they can go back out to the...
qualified candidate will have prior sales and customer service background, excellent computer skills and a high school diploma. Prior retail experience preferred. NTELOS offers competitive base wages and unlimited commission/bonus...
an effort to continually improve efficiencies About nTelos nTelos Wireless is a leading provider of wireless communications services to consumers and businesses in select areas of Virginia, West Virginia, Maryland, Ohio, Kentucky, and...
in a team setting * Maintain authorized dealer locations to nTelos standards for presentation with promotions and cleanliness to ensure a best in class customer experience Requirements include: * Strong retail knowledge, preferably in...
the individual to success Job Requirements: 6 Months of NTELOS Wireless Customer Care preferred Supervisory experience preferred Strong communication skills listening, verbal, and written Extensive knowledge of Wireless processes and...
Functions and Responsibilities: * Responsible for providing technical support to Wireless customers, indirect agents, retail stores, and employees. * Duties include receiving incoming calls, making outbound calls, and performing...
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