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The Technical Account Manager (TAM) is the first point of contact of our Enterprise' clients (i.e. clients having our ... his / her local manager. The duties Be the primary point of contact for our Enterprise clients Ensure technical support...
Duties and Responsiblities Serve as initial point of contact for telephone and email inquiries on the Firmrsquos software applications hardware printers and remote technologies directed to the Information Technology department Troubleshoot...
over IP protocols (SIP/H.323), Enterprise Voice and IP contact center environment. Collaborates with architecture, engineering and product teams within network and other IT disciplines to understand and contribute to overall IT directions...