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Customer Support Manager jobs - San Mateo, CA

Viewing 1 - 10 of 729 jobs

  • Customer Care Operations Manager

    San Francisco, CA

    to attain staffing service levels Identify improvements in customer engagement strategies across all channels (Phone, ... in technology or consumer electronics Experience with customer service/CRM technologies , , Operations /...

    4 days ago from IvyExec

  • Customer Care Program Manager

    San Francisco, CA

    The Customer Care team is looking for a motivated program manager to evolve the online and self-service experience for ... and business case for customer care enhancements utilizing customer analytics, driver analytics, and industry...

    4 days ago from IvyExec

  • Manager - Customer Service Knowledge and Content

    Leading On-demand Video Service - Santa Clara, CA

    We seek an energetic, innovative leader to drive the customer service knowledge and content strategy/execution at Netfli ... and external) - Facilitate the creation and delivery of support articles, agent news posts, training content, etc. -...

    21 days ago from IvyExec

  • Director, Customer Service & Support

    San Mateo, CA

    a Director of Customer Service Support to manage our support team and ensure our customers continue to receive ... of the Customer Support team Coach and manage the teams of support reps to ensure we re constantly improving Implement...

    3 days ago from IvyExec

  • Director, CDI Services

    Provider of Comprehensive Performance Improvement Services - San Francisco, CA

    revenue cycle engagements Provide clinical expertise and support to consulting and performance technology sales and ... briefings, educational sessions, and facilitated discussion Support development of consulting project support...

    20 days ago from IvyExec

  • Senior Business Analyst, Customer Service

    San Francisco, CA

    Position Summary As a Customer Care technology expert, the Customer Care Principal Solution Architect (SA) ensures ... Customer Care SA is responsible for understanding the IT Customer Care Portfolio, driving and aligning technology...

    11 days ago from IvyExec

  • Engineering Support Manager

    Randstad Technologies - New - Palo Alto, CA

    looking for an experienced manager to lead our engineering support team. The ideal candidate will have five years of ... engineers Create and implement multi-tier response to customer issues, working with the customer support...

    30+ days ago from

  • Desktop Support Engineer --Remote Only!

    Cybercoders - San Francisco, CA

    Desktop Support Engineer -Remote Only! Based in Herndon, VA, We are the leader in highly-available, distributed database ... both small and large, around the globe to provide support for licensees, help guide customers in software and...

    27 days ago from CyberCoders

  • Global Support, Performance Manager

    Leading Internet Software and Search Engine Company - Mountain View, CA

    interaction channels (e.g. GVC) with customers. The Global Support team offers 24x5 service and it achieves this ... (e.g. automated solutions and proactive/preemptive support). As the Americas Performance Manager, you will...

    26 days ago from IvyExec

  • Contact Center Support Technician/Tier 2

    Milestone Technologies - Mountain View, CA

    may be assigned. Provide customer and technical support to customers through inbound phone, chat and email ... software/OS troubleshooting etc.) Two years of customer service support experience via phone, email, and chat will...

    4 days ago from Milestone Technologies, Inc.

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