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Customer Service Lead jobs - Boston, MA

Viewing 1 - 10 of 1,267 jobs

  • VP of Client Services

    Healthcare It, Boston, MA - Boston, MA

    - Create attractive/valuable consulting service offerings aligned with market needs, and drive revenue growth efforts ... of consulting or professional service management in the customer domain helping end-users define workflows, optimize...

    8 days ago from Healthcare IT, Boston, MA

  • Director of Client Service

    Boston, MA

    clients, and selling all RGP’s Information Management service line. Cultivates and expands existing business relationships through frequent communication and regular client visits. Produces revenue by generating project opportunities,...

    30+ days ago from IvyExec

  • Vice President of Customer Service

    Boston, MA

    global Contact Center Operation. The person will lead Sales, Account Management, Customer Care and Support ... service organization: service levels, revenue generation, customer satisfaction, cost reduction Effectively lead and...

    30+ days ago from IvyExec

  • CIB -Client Service Account Manager, VP

    JPMorgan Chase - Boston, MA

    CIB-Investor Services/Accounting Platform-Business Analyst Associate Key Responsibilities: ·Lead requirements gathering, definition and the documentation of requirements to the required quality level ·Liaise with the correct subject matter...

    1 day ago from JPMorgan Chase & Co

  • Vice President of Customer Service

    Wayfair - Boston, MA

    of the customer service organization: service levels, revenue generation, customer satisfaction, cost ... account teams Define and deliver the Customer Service Transformation strategy (people, process, systems) Long term...

    30+ days ago from Wayfair

  • Client Services Director (Boston)

    Back Bay Staffing Group - Boston, MA

    utilization targets. Achieve individual group retention and customer satisfaction targets. Complete project and account ... Ability to apply priorities and match staff ability to customer requirements Strong analytical and problem-solving...

    30+ days ago from Back Bay Staffing Group

  • Senior Customer Care Manager, Support Advocacy and Preventive Support Job

    Akamai Technologies - Cambridge, MA

    value for their support dollars. Maintain high customer service satisfaction survey results; taking appropriate ... of technical support personnel ensuring technical service effectiveness, customer service skills, technical...

    3 days ago from Akamai Technologies

  • Director, Customer Support and Documentation

    Smartbear Software - Somerville, MA

    drive. About the Position Reporting to the SVP of Dev and Customer Care, this senior leadership role is responsible for ... a customer support team. Development of a ground up customer call center will be appreciated. Proven track record of...

    22 days ago from SmartBear Software, Inc.

  • Senior Customer Care Manager, Support Advocacy and Preventive Support

    Akamai Technologies - Cambridge, MA

    receive value for their support dollars. Maintain high customer service satisfaction survey results; taking ... of technical support personnel ensuring technical service effectiveness, customer service skills, technical...

    30+ days ago from Akamai Technologies, Inc

  • Client Service Manager - Defined Benefits

    Marsh & Mclennan Companies - Norwood, MA

    through live production. Once in production the Service Delivery manager is responsible for maintaining ... us at:www.mmc.com/diversity. **Job:** **Client Service** **Title:** **Client Service Manager - Defined Benefits**...

    30+ days ago from Marsh & McLennan Companies

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