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Customer Service Associate jobs - Cambridge, MA

Viewing 1 - 10 of 481 jobs

  • Director of Customer Service

    Massachusetts

    ensure distributors meet the iRobot standards for customer service excellence and emphasize the iRobot brand ... implementing a world class customer service organization for internal or external customers. •Experience establishing...

    30+ days ago from IvyExec

  • Senior Manager, Customer Support

    Leading Medical Supply Company - Marlborough, MA

    • Effective deployment of customer satisfaction programs Education • Bachelor’s degree in Business or related ... in a mid to large Customer Service department that has utilized an eCommerce channel • Experience in the medical...

    17 days ago from IvyExec

  • Vice President of Programs and Services

    Non Profit Organization - Boston, MA

    the operational effectiveness of all programs and monitors customer satisfaction Develops and manages annual ... in budget preparation and fiscal management Knowledge of customer service standards and procedures Ability to develop...

    25 days ago from IvyExec

  • Organization Transformation & Talent Financial Services Senior Manager

    Deloitte - Boston, MA

    major insurers around the globe and works in virtually all service areas and competencies. We provide strategic, operational, financial, and technology related advisory services to Life, PC, Reinsurance and Insurance Brokerage firms. The...

    5 days ago from Dice

  • Director Patient Reimbursement Services Strategy & Operations

    Major Pharmaceutical Company - Cambridge, MA

    communication and timely customer service to address customer needs. Emerging Oral oncology business. Develop strategic ... programs and operational requirements. “Customer First” customer service orientation. Puts the customer at the...

    30+ days ago from IvyExec

  • OSD Accounting Services - VP

    Global Securities, Investment and Retail Banking Firm - Boston, MA

    a Mutual Fund service team responsible for high quality service delivery across all mutual fund product offerings ... initiatives/programs · Lead and coordinate client service reviews, meetings/client workshops and represent JP Morgan...

    20 days ago from IvyExec

  • Senior Customer Care Manager, Support Advocacy and Preventive Support Job

    Akamai Technologies - Cambridge, MA

    value for their support dollars. Maintain high customer service satisfaction survey results; taking appropriate ... of technical support personnel ensuring technical service effectiveness, customer service skills, technical...

    30+ days ago from Akamai Technologies, Inc.

  • Senior Customer Care Manager, Support Advocacy and Preventive Support

    Akamai Technologies - Cambridge, MA

    receive value for their support dollars. Maintain high customer service satisfaction survey results; taking ... personnel ensuring technical service effectiveness, customer service skills, technical product and process...

    30+ days ago from Akamai Technologies, Inc

  • CIB -Client Service Account Manager, VP

    JPMorgan Chase - Boston, MA

    CIB-Investor Services/Accounting Platform-Business Analyst Associate Key Responsibilities: ·Lead requirements gathering, ... BANK* **Title:** *CIB -Client Service Account Manager, VP - Boston* **Location:** *MA-Boston-One Beacon Street /...

    30+ days ago from JPMorgan Chase

  • Director, Customer Support and Documentation

    Smartbear Software - Somerville, MA

    problem resolution while maintaining high levels of customer satisfaction. Specific responsibilities include: ... a customer support team. Development of a ground up customer call center will be appreciated. Proven track record of...

    30+ days ago from SmartBear Software, Inc.