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Customer Service/deliveries jobs - Boston, MA

Viewing 1 - 10 of 73 jobs

  • Senior Service Delivery Manager - Telecom

    Neotecra - Waltham, MA

    customer service management, to manage the customers' service level expectations, monitoring and providing performance ... Interfaces:Direct interaction with the Service Delivery Managers, Customer Service Managers, IS...

    30+ days ago from CareerBuilder

  • Associate Director, IT - CRM Technical Lead

    Biogen Idec - Weston, MA

    of technical design, development and implementation of our customer's Salesforce.com platform/products. · Ensure that ... related to assigned projects and customer support • Experience with ongoing support and maintenance, with...

    30+ days ago from Biogen Idec

  • Vice President, Application Delivery Sales North America

    IT Management Solutions Company - Framingham, MA

    Understand CA Technologies vision, strategy and key customer initiatives; support sales teams to ensure that ... Demonstrated ability to assess customer requirements, identify business problems, challenge a customer s thinking/strate...

    30+ days ago from IvyExec

  • Senior Product Analyst, Serving Application Development & Delivery Professionals

    Renowned Market Research and Consulting Company - Cambridge, MA

    management, quality management, configuration, and service/support. The Senior Analyst will cover all of these ... their delivery of technology products and in turn improve customer experiences. Conduct research on the...

    29 days ago from IvyExec

  • Consulting Services Cloud Consultant

    Boston, MA

    and presentation of recommendations Support project and customer management activities including project plan ... by consulting and product pull-through revenue generation, customer satisfaction and internal capability development...

    1 day ago from IvyExec

  • Director, Digital Assisted Service

    Leading Mutual Fund and Financial Services Group - Boston, MA

    research to develop meaningful and integrated digital customer experiences as part of a broader customer service ... of Service, this position will focus on digital service experiences for all Fidelity customers. Drive the...

    5 days ago from IvyExec

  • Director of Product Management - Financial Services Solutions

    Boutique Market Research Firm - Billerica, MA

    Experience developing and launching new software and service based products. Experience with banking regulations, ... This position requires travel to customer and prospective customer sites in North America and Europe. (20%) Strategy,...

    7 days ago from IvyExec

  • Senior Software Engineer

    PerkinElmer - Hopkinton, MA

    departments as required including technical support, field service, and Integrated Systems * Maintain professional and ... and retain technical information. * Commitment to customer excellence with demonstrated ethics and integrity. *...

    21 days ago from PerkinElmer Inc

  • Principal Process Improvement Analyst- Global Business Services

    Marlborough, MA

    improvement initiatives - Seek to focus on increasing service capability offered by the shared services ... MS Project, Visio). - Shared Services: process mapping, service management, operational metrics and scorecards,...

    11 days ago from IvyExec

  • Director - Fidelity Business Consulting

    Fidelity Investments - Boston, MA

    capability assessment, competitor intelligence, customer research, product assessment, and financial analysis/modeling Leading the development of insights to create new strategies or products/services and developing recommendations for...

    30+ days ago from Fidelity Investments

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