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Call Center Supervisor jobs

Viewing 1 - 10 of 12 jobs

  • Director, Call Center

    Local Exchange Carrier - Provo, UT

    actions; enforcing policies and procedures Determines call center operational strategies by conducting needs ... Provide tools for Supervisors/Coaches to sustain develop, enforce, and report call center standards and metrics: recomme...

    21 days ago from IvyExec

  • Director Workforce, Call Center Capacity Planning

    Leading Provider of Cable Services - Chelmsford, MA

    centers throughout the organization, including forecasting call volume, creating agent schedules, and reporting the ... Job Specification: - Bachelors Degree or Equivalent - Call Center knowledge preferred - Solid financial acumen...

    30+ days ago from IvyExec

  • Director, Workforce Management Care - Resource Optimization Center

    Leading Provider of Cable Services - Chelmsford, MA

    Responsible for center optimization in all of the call centers throughout the North East division, including service ... functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate...

    11 days ago from IvyExec

  • Contact Center Program Manager

    Johnson Financial Group - Racine, WI

    Provides leadership and direction to the Contact Center Supervisors who manage the daily operations of all ... Overall responsibility for the Johnson Customer Support Center. Develops and implements the outbound calling...

    30+ days ago from Johnson Financial Group

  • Administrative Assistant

    Collabera - Boise, ID

    with administrative tasks associated with the cost center(s) budget(s), scheduling appointments and meetings, ... one or more professional employees other than the direct supervisor. The work performed by these employees is...

    30+ days ago from Collabera

  • Lead Commercial HVAC Service Technician

    Z Heating, Cooling & Plumbing - Portersville, PA

    manner Ability to communicate with dispatcher and call center personnel (eg. Debrief, email, etc) and take direction from them Ability to perform calculations necessary for HVAC work as well as calculations necessary for invoicing purposes...

    30+ days ago from MEPJobs.com

  • Sr Manager - Program Management

    Pharmacy Benefit Management Organization - Memphis, TN

    Manages team of first line supervisors for the call center associates in one or more sites. Works to develop ... center platforms Demonstrated understanding of operating a call center including ability to manage average call time,...

    5 days ago from IvyExec

  • Manager of System Administration (Customer Service)

    Tualatin, OR

    as well as individual contributors. ' Familiarity with Call Center metrics collection and analysis, and experience ... leading process optimization projects within a Call Center environment a plus. PREFERRED: ' Experience in a...

    8 days ago from Oregon Employment Department

  • Principal Analyst - Application Systems

    CarMax - Richmond, VA

    environment is a plus , , • Demonstrated project management ability in leading medium to large sized project teams • ... • The position reports to more than one supervisor (Team Lead/Manager) Reasonable accommodations may be made to enable i...

    26 days ago from Carmax

  • CD - EAP CONSULTANT, LICSW (Part-Time)

    Partners Healthcare - Northampton, MA

    * Reviews all high risk cases with EAP Supervisor, EAP Manager, Corporate EAP Director, and/or Medical Director ... training opportunities. * Provides on-call coverage and back up on-call coverage and is available for after-hour...

    30+ days ago from Partners HealthCare

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