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Call Center Supervisor jobs

Viewing 1 - 10 of 135 jobs

  • Director, Call Center

    Local Exchange Carrier - Provo, UT

    actions; enforcing policies and procedures Determines call center operational strategies by conducting needs ... Provide tools for Supervisors/Coaches to sustain develop, enforce, and report call center standards and metrics: recomme...

    22 days ago from IvyExec

  • Director Workforce, Call Center Capacity Planning

    Leading Provider of Cable Services - Chelmsford, MA

    centers throughout the organization, including forecasting call volume, creating agent schedules, and reporting the ... Job Specification: - Bachelors Degree or Equivalent - Call Center knowledge preferred - Solid financial acumen...

    30+ days ago from IvyExec

  • Call Center Director - Consumer Solution Center

    Media Holding Company - Phoenix, AZ

    assigned Requirements: Bachelors Degree in Business, Call Center Management, Operations Management or an equivalent ... Graduate degree is a plus Minimum 5+ years demonstrated call center operations and sales experience Individual must...

    30+ days ago from IvyExec

  • Director, Workforce Management Care - Resource Optimization Center

    Leading Provider of Cable Services - Chelmsford, MA

    Responsible for center optimization in all of the call centers throughout the North East division, including service ... functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate...

    12 days ago from IvyExec

  • Manager, Enterprise Control Center

    Washington

    of the Broadcast Operations Center, Network Operations Center and coordination with the NY operations center while ... customer service trouble tickets received from the call center operations with the technical operations...

    30+ days ago from IvyExec

  • Contact Center Director

    Leading Provider of Insurance, Investments, and Retirement Products - Cedar Rapids, IA

    Recommends and/or implements process improvements and call center technologies ... of 10 or more years experience in Life Insurance or Call Center operations College degree or equivalent...

    30+ days ago from IvyExec

  • Director, Data Center

    Luxury Fashion Manufacturer - New York City, NY

    responsible for 10 FTEs. Two direct reports include: 2 Data Center Operations shift supervisors. Partner very closely ... systems and Data Center components. Experience with Data Center consolidation initiatives, co-location models,...

    30+ days ago from IvyExec

  • Customer Service Supervisor

    Healthcare Performance Improvement Company - Cypress, CA

    at the team level. Requirements Requirements: 3+years call center experience 5+ years of customer service experience ... and solving customer problems 1+year of experience as a supervisor or team lead in call center environment...

    25 days ago from IvyExec

  • Call Center Supervisor

    Healthhelp - Houston, TX

    directing and coordinating day-to-day activities of Contact Center. Job Responsibilities/Performance Competencies: ... year of healthcare experience preferred Minimum 1 year in call center environment preferred Minimum 1 year in a Team...

    30+ days ago from HealthHelp

  • Call Center Sales Supervisor

    Frontier Communications - Fort Wayne, IN

    Frontier’s Call Center Sales & Service Supervisor is responsible and accountable for supervising Sales & Service ... Works with other Center leaders and with the Call Center Operations Management team in managing daily work...

    6 days ago from Frontier Communications

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