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Call Center Operations Manager jobs - Duluth, GA

Viewing 1 - 10 of 1,830 jobs

  • Call Center Workforce Management Analyst

    Smart-tek - Duluth, GA

    real time call center operations, staffing curves and call center metrics. This position may also be called upon to ... Work with the Call Center Manager to accurately forecast call volumes, analyze historical call volume, project...

    2 days ago from CareerBuilder

  • Collections Agent - Call Center

    Wipro - Atlanta, GA

    at least for a year. - Should have knowledge of back office operations, or should have worked in a back office process in the past. - Good working knowledge of computers - Working knowledge of Seibel –CRM is preferable. - Professional...

    10 days ago from CareerBuilder

  • Assistant Manager - Call Center

    Road America - Atlanta, GA

    The Call Center Assistant Operations Manager ensures quality and customer satisfaction and drives operations efficiency ... in maintaining a progressive, productive and profitable call center. Develop Supervisors to ensure productivity...

    2 days ago from StartWire

  • Senior Manager of Unified Communication Operations

    Agile - Atlanta, GA

    Mobile Messaging, Collaboration services, Intranet, Call Center System, Phone Systems, and Networking. ... Yammer and Active Directory Strong knowledge of Genesys call system or equivalent experience with call center...

    11 days ago from Dice

  • VP of Customer Service

    Call Center Group - Atlanta, GA

    in the areas of Call Center Technology & Telephony, Call Center Metrics, KPI’s and Customer Feedback processes. Must ... of experience in a High Quality Customer Service Call Center environment in the Business-to-Consumer marketplace. Must...

    30+ days ago from The Ladders

  • Call Center Operations Manager

    Morneau Shepell - Atlanta, GA

    for the 200 person call center team Design and implement a call center model that delivers a superior customer ... Measure and improve team performance based on call center and performance metrics Collaborate in the...

    21 days ago from Morneau Shepell

  • Specialist Call Center Operations

    Paladin Consulting - Tucker, GA

    Consulting is currently hiring for a Specialist Call Center Operations to join our team working onsite at our client's ... they are part of the family. Job Title: Specialist Call Center Operations Work Location: Tucker, GA Length of...

    24 days ago from Paladin Consulting, Inc

  • Distribution Center Operations Manager Job

    Hd Supply - Norcross, GA

    to DC Manager. Responsible for providing input to DC Manager for departmental strategic and operations planning, ... the general supervision of the Distribution Center Manager, we are seeking a Distribution Center Operations Manager...

    30+ days ago from HD Supply

  • Manager Call Center Operations

    Grady Health System - Atlanta, GA

    Management SUMMARY The Manager Call Center Operations is responsible for the successful delivery of patient service in ... a differentiated patient experience. The Manager Call Center Operations will ensure calls are handled promptly,...

    30+ days ago from Grady Health System

  • Director of Call Center Operations - Home Services (90620)

    Home Depot - Atlanta, GA

    **POSITION PURPOSE** - The Director of Call Center Operations, provides leadership and drives performance ... call quality and maximizing efficiencies. The Director of Call Center Operations will build processes, systems and...

    30+ days ago from Home Depot