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CTI Resource Management jobs

Viewing 1 - 10 of 919 jobs

  • Manager CTI Cyber Security

    Target Brands - Brooklyn Park, MN

    management, intrusion prevention, anti-virus management or SIEM management. * Demonstrated ability to manage ... resources * Strong risk management and earned value management skills * CISSP Certification Primary Location : United...

    5 days ago from Target Brands, Inc

  • Manager, Telephony-Telemedicine

    HCA Healthcare - Nashville, TN

    environment (including CRM, CTI, e-Service, IVR, quality management/call recording ZOOM, reporting/analytics, speech ... • Business Case Development • Management Work Experience • 1 or more years of Management and/or Leadership experience...

    23 days ago from HCA Healthcare

  • Global Command Center Services Night Platform Support Manager Citi Dallas

    Citi - Irving, TX

    This is a staff management role which includes development, reviews, compensation, interviews/hiring, and all associated ... minimum coverage levels for the function or engaging management for escalation. Serve as the initial consultation...

    8 days ago from Citi

  • Product Manager - CTI Crygenics

    Brooks Automation - Chelmsford, MA

    Leads the product lifecycle management process which includes: actively managing product lifecycle/ EOL, setting the ser ... processes, total product life cycle and portfolio management. The Product Manager will effectively collaborate...

    30+ days ago from The Ladders

  • Global Command Center Services Platform Support Manager Mainframe

    Citi - Irving, TX

    This is a staff management role which includes development, reviews, compensation, interviews/hiring, and all associated ... minimum coverage levels for the function or engaging management for escalation. Serve as the initial consultation...

    8 days ago from Citi

  • Senior Project Manager - Call Center Information Systems

    Cameron Craig Group - Levittown, NY

    (e.g. ACD, IVR, CTI, digital call recording, workforce management, operational analysis and reporting) and ... management training/certification (e.g., Project Management Institute- “Project Management Professional (PMP)”)...

    30+ days ago from Cameron Craig Group

  • 1016 Test / QA Manager

    Reqroute - Miami, FL

    knowledge including Computer Telephony Integration (CTI),IVR Testing Knowledge on creating Training plans Work ... Test plans, task allocation, Status Reporting, defect management, coordination with development and teams managing...

    3 days ago from StartWire

  • CTI Agent Desktop- IT Lead

    Noise Consulting Group - Westwood, MA

    We provide Strategy/Management and IT Consulting, Technology Services and Resource Capacity in our industries of focus ... Identifies potential escalations and proactively alerts management, leads escalation and resolution process...

    1 day ago from ZipRecruiter

  • Global Command Center Services Platform Support Manager Network

    Citi - Irving, TX

    This is a staff management role which includes development, reviews, compensation, interviews/hiring, and all associated ... minimum coverage levels for the function or engaging management for escalation. Serve as the initial consultation...

    8 days ago from Citi

  • SAP CRM Functional Lead

    Activesoft - Sunnyvale, CA

    must High Tech experience a plus Ability to map the Service management business processes in SAP CRM 5+ years of ... installed base, in house repair, warranty and experience in resource planning are of advantage Interaction center...

    1 day ago from Tech Fetch