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ACD Systems of America jobs

Viewing 1 - 10 of 86 jobs

  • Customer Service Rep - 1st Shift

    Butler America - Farmington, CT

    elevators with REM and Clients local offices using an ACD phone system and mainframe data terminal. Also ... Ability to attain and maintain department performance metrics (such as number of calls per hour, long-in /out times, qua...

    4 days ago from StartDate Labs

  • Technology Architect (Network)

    Main Street America Group - Jacksonville, FL

    Applies knowledge of call center operational dynamics as it relates to design, and implementation of ACD (Automatic Call ... different networking technologies. Solid understanding of the various aspects of VMware. Working knowledge on various...

    4 days ago from StartDate Labs

  • Controls and Automation Engineer

    Metalor Technologies USA - Attleboro, MA

    This person will support the PLC controls and automation systems of the ACD Powders & Flakes Business Unit. The ... and Automation Engineer Will be the chief architect of controls systems designed to improve The safety, efficiency...

    26 days ago from Dice

  • IT Manager

    Keywcorp - Hanover, MD

    Coordinates and performs testing and implementation of systems and technology to support new end-user ... Exchange 20xx) Skills Required: Excellent working knowledge of relevant business computer operating systems; hardware...

    30+ days ago from StartDate Labs

  • Call Receiver (Multiple Shifts Available)

    AAA Northern California, Nevada & Utah - Clearfield, UT

    ensure a complete understanding of the services that will be rendered, including an accurate Estimated Time of Arrival. ... of assignments, proper handling of problem situations and constructive interaction with others. • Working knowledge of...

    15 days ago from Glass Door

  • Customer Service Supervisor

    Dow Jones - Princeton, NJ

    met. Key Responsibilities: Direct and monitor activities of assigned staff including goal-setting, performance ... call center environment preferred, as well as knowledge of ACDs, call tracking systems, and call monitoring...

    30+ days ago from StartDate Labs

  • Manager, Voice Communications

    SITEL Operating - Boys Town, NE

    Manage first line supervisors/team leads who are responsible for supervising the day-to-day operations of a team of voic ... Knowledge/Abilities: Strong knowledge of voice communications systems and networks; especially, Avaya ACDs...

    20 days ago from StartDate Labs

  • Call Strategy Analyst

    Cardworks Servicing - Pittsburgh, PA

    required · Telephone experience and prior work with ACD or similar position preferred · A minimum of 2 years work ... · Ensures consistent operation of various dialer systems in an effort to minimize operational down time while...

    28 days ago from ZipRecruiter

  • Level I Help Desk

    Pomeroy - Englewood, CO

    shift, as the first point of contact to all Nissan North America (NNA) users for IS related applications and ... Service Desk and Call Center operations Working knowledge of Call Center technologies such as IVR, ACD, Contact...

    4 days ago from StartDate Labs

  • IT Project Manager

    Taskus - Santa Monica, CA

    The perfect candidate has a broad understanding of systems used to enable, track and review customer support ... in America 3 years and running. There are 37 of us here at our newly built office in Santa Monica, and 4,600+...

    25 days ago from ZipRecruiter