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ACD Direct jobs - Phoenix, AZ

Viewing 1 - 10 of 39 jobs

  • Virtual Customer Service

    ACD Direct - Phoenix, AZ

    fill openings for our August/September 2014 Campaign needs!ACD Direct has contract opportunities for experienced customer service professionals to process INBOUND calls during our 2014 campaign seasons!Earn .20 " .32 cents per talk...

    2 days ago from Get Customer Service Jobs

  • Customer Service - Telecommute

    ACD Direct - Mesa, AZ

    fill openings for our August/September 2014 Campaign needs! ACD Direct has contract opportunities for experienced customer service professionals to process INBOUND calls during our 2014 campaign seasons!Earn .20 - .32 cents per talk...

    2 days ago from Get Customer Service Jobs

  • Resources Management Specialist / ACD Monitor

    Logisticare - Phoenix, AZ

    The ACD Monitor/Resource Management Specialist will work side-by-side with the Leadership Team for each book of business to control and maintain optimal daily and monthly performance. Work schedule to be determined based on business needs.

    30+ days ago from Logisticare

  • Resources Management Specialist / ACD Monitor

    Logisticare Solutions - Phoenix, AZ

    seeking a full-time Resource Management Specialist/ACD Monitor for our operations center in Phoenix, AZ. The ACD Monitor/Resource Management Specialist will work side-by-side with the Leadership Team for each book of business to control...

    30+ days ago from LogistiCare Solutions, LLC.

  • Program Manager

    Five9 - Phoenix, AZ

    Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with NICE Monitoring and IEX WFM are a plus. Must be strategic thinker; Able to understand the...

    2 days ago from Five9, Inc.

  • Call Center Supervisor - Prior Authorization

    Catamaran Recruiting Center - Phoenix, AZ

    development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline ... associates, managers and clients. * Ability to comprehend ACD statistical reporting and apply it to the operation of...

    5 days ago from Catamaran Recruiting Center

  • Call Center Supervisor

    Stanley Steemer - Chandler, AZ

    and reviews of all necessary CSA statistics (such as ITA, ACD Stats, Closing %) to address performance issues. Ensures CSAs are adhering to set schedule by monitoring adherence, attendance and overtime. * Ensures all relevant information...

    30+ days ago from Stanley Steemer

  • Supervisor, Prior Authorization

    Catamaran - Phoenix, AZ

    peak periods. Responsibilities: Essential Job Functions: * Direct, coach and develop a team of up to 25 Prior ... development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline...

    14 days ago from Catamaran

  • Manager, Contact Center Operations

    Lifelock - Tempe, AZ

    and outsourced resources. The Manager will develop direct reports who will interface with leadership as well and ... allocation is understood. * Manage the ACD/IVR platform, and implement strategic improvements that improve...

    30+ days ago from LifeLock

  • Reporting Analyst

    MATRIX Resources - Tempe, AZ

    The analyst will look at trends in operational/financial data that is coming from our ACD, Telecom Network, Scheduling S ... Telecom specialists with new contract, contract-to-hire and direct-hire opportunities at companies across the U.S. Our...

    30+ days ago from Matrix Resources

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