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ACD Direct jobs - Phoenix, AZ

Viewing 1 - 10 of 36 jobs

  • Director - Service Support

    Scottsdale, AZ

    objectives, and gathers and incorporates feedback from the direct and indirect methods to ensure a clear understanding ... individuals in a 24x7 capacity. Experience with ACD software for receipt and distribution of phone-based inbound...

    3 days ago from IvyExec

  • Technology Manager/Web Developer

    Synergy Solutions - Scottsdale, AZ

    Troubleshooting issues within our ACD/dialer with scripting or connectivity. devising possible solutions to predicted problems, evaluating other options; evaluating the program's effectiveness; on other internal recreating steps taken by...

    18 days ago from ZipRecruiter

  • Manager, Customer Care

    Move - Scottsdale, AZ

    Provide direct supervision to a team of Customer Care Representatives including inbound customer service/technical phone ... and or previous experience with Salesforce, CMS or other ACD reporting software, and workforce management software...

    9 hours ago from Move, Inc.

  • Autism Audit Coordinator

    UnitedHealth Group - Phoenix, AZ

    in support of the Comprehensive Autism Care Demonstration (ACD). The ACD provides all TRICARE-covered Applied Behavior Analysis (ABA) and other autism related services to TRICARE eligible beneficiaries diagnosed with Autism Spectrum...

    21 days ago from United Health Group

  • Supervisor, Reputation Management

    Choice Hotels International - Phoenix, AZ

    achieve Experience with call center technology, including ACD, workforce management agent productivity tools, and quality management tools. Must be able to uphold Choices Values & Performance Principles of collaboration, performance...

    29 days ago from Choice Hotels International, Inc

  • Chief Development Architect Job

    SAP - Scottsdale, AZ

    please send an e-mail with your request to HR Direct (Americas: hrdirectamericas@sap.com , APJ: hrdirectapj@sap.com , EMEA: careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis. EOE AA...

    23 days ago from SAP

  • Business Systems Consultant 5

    Wells Fargo - Chandler, AZ

    as multi-site call routing, Automated Call Distribution (ACD), Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Call Recording, Workforce Management (WFM), Quality Assurance (QA), and multi-contact routing solutions...

    7 days ago from Wells Fargo

  • Director Call Center Operations

    Magellan Health - Phoenix, AZ

    Extensive experience utlizing call center tools (ACD, IVR, Scheduling forecasting systems) and managing call center initiatives.Other:?? Ability to use information to identify key issues, cause-effect relationships, organizes and presents...

    1 day ago from Magellan Health

  • Associate Creative Director

    Nesco Resource - Chandler, AZ

    If this sounds like music to your ears, read on. As the ACD, you will…Lead the design team, own and shape the future of our client visual brand on the marketing side.Work cross-departmentally to achieve company goals through creative...

    17 days ago from Nesco Resource

  • Associate Creative Director

    Infusionsoft - Chandler, AZ

    If this sounds like music to your ears, read on. As the ACD, you will… Lead the design team, own and shape the future of Infusionsoft’s visual brand on the marketing side. Work cross-departmentally to achieve company goals through creative...

    30+ days ago from Infusionsoft