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ACD Direct jobs - Phoenix, AZ

Viewing 1 - 10 of 36 jobs

  • Resources Management Specialist / ACD Monitor

    Logisticare Solutions - Phoenix, AZ

    We are seeking a full-time Resource Management Specialist/ACD Monitor for our operations center in Phoenix, AZ. The ACD Monitor/Resource Management Specialist will work side-by-side with the Leadership Team for each book of business to...

    30+ days ago from LogistiCare Solutions, LLC.

  • Resources Management Specialist / ACD Monitor

    Logisticare - Phoenix, AZ

    The ACD Monitor/Resource Management Specialist will work side-by-side with the Leadership Team for each book of business to control and maintain optimal daily and monthly performance. Work schedule to be determined based on business needs.

    30+ days ago from Logisticare

  • Art Director

    The Creative Group - Phoenix, AZ

    is looking for a senior art director to join our team. ACD-level candidates are also encouraged to apply. As a candidate, you would be a great fit if: If you have the drive to make our work better and the talent, passion and leadership...

    3 days ago from The Creative Group

  • Art Director

    Robert Half the Creative Group - Phoenix, AZ

    is looking for a senior art director to join our team. ACD-level candidates are also encouraged to apply. As a candidate, you would be a great fit if: If you have the drive to make our work better and the talent, passion and leadership...

    1 day ago from Robert Half The Creative Group

  • Sr. Telecommunications Tech

    Maricopa Integrated Health System - Phoenix, AZ

    system, call accounting, call recording, call centers and ACD design Voice circuitry VOIP (VoIP/Cisco/Avaya systems ... of Fujitsu F9600 and Avaya, AVST voicemail, VoIP, and ACD systems Must possess and maintain a valid Arizona Driver’s...

    23 days ago from Maricopa Integrated Health System

  • Program Manager

    Five9 - Phoenix, AZ

    Strong knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with NICE Monitoring and IEX WFM are a plus. Must be strategic thinker; Able to understand the...

    30+ days ago from Five9, Inc.

  • Logistics Center of Excellence (LCE) Specialist Team Lead

    Coram - Tempe, AZ

    with an Automatic Call Distribution system (ACD) preferred. Customer care and call center oriented mindset is required. Physical Demands: The physical demands described here are representative of those that must be considered by an...

    3 days ago from Coram

  • Supervisor, Prior Authorization

    Catamaran - Phoenix, AZ

    development and growth opportunities Plan, assign, and direct work, appraise performance, reward and discipline ... of associates, managers and clients. Ability to comprehend ACD statistical reporting and apply it to the operation of...

    1 day ago from Catamaran Corp.

  • Call Center Supervisor

    Stanley Steemer - Chandler, AZ

    and reviews of all necessary CSA statistics (such as ITA, ACD Stats, Closing %) to address performance issues. Ensures CSAs are adhering to set schedule by monitoring adherence, attendance and overtime. * Ensures all relevant information...

    30+ days ago from Stanley Steemer

  • ATS0000HB - Senior Consulting Engineer - Cisco Unified Communications

    CDW - Phoenix, AZ

    knowledge of voice mail, unified messaging, ACD and IVR systems * Ability to work weekends and/or off hours as necessary to meet clients' needs * Ability to effectively communicate with clients * Physically able to lift up to 50 pounds of...

    30+ days ago from CDW

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