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ACD Direct jobs - Phoenix, AZ

Viewing 1 - 10 of 42 jobs

  • Chief Development Architect Job

    SAP - Scottsdale, AZ

    application, please send an e-mail with your request to HR Direct (Americas:hrdirectamericas@sap.com, APJ:hrdirectapj@sap.com, EMEA:careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. EOE AA...

    3 days ago from Professional Diversity Network

  • Logistics Center of Excellence (LCE) Specialist

    Apria Healthcare - Chandler, AZ

    with an Automatic Call Distribution system (ACD) preferred. Customer care and call center oriented mindset is required. Physical Demands: The physical demands described here are representative of those that must be considered by an...

    13 days ago from ZipRecruiter

  • Technology Manager/Web Developer

    Synergy Solutions - Scottsdale, AZ

    Troubleshooting issues within our ACD/dialer with scripting or connectivity. devising possible solutions to predicted problems, evaluating other options; evaluating the program's effectiveness; on other internal recreating steps taken by...

    21 days ago from ZipRecruiter

  • Logistics Center of Excellence (LCE) Specialist Team Lead

    Apria Healthcare - Chandler, AZ

    with an Automatic Call Distribution system (ACD) preferred. Customer care and call center oriented mindset is required. Physical Demands: The physical demands described here are representative of those that must be considered by an...

    13 days ago from ZipRecruiter

  • Reporting Analyst - Call Center

    Direct Energy - Tempe, AZ

    le to interact professionally with peers, SMEs, developers, and management •Self-starter •Strong working knowledge of call center technology, and strong skills in conducting systems analysis and in troubleshooting •Advanced knowledge on...

    16 days ago from Direct Energy

  • Forecasting Manager - Call Center

    Direct Energy - Tempe, AZ

    WFM solutions •Advanced knowledge on ACD systems •Strong business, operational and procedural knowledge of a contact center required •Understanding of call volume forecasting and the ability to analyze historical data to create accurate...

    16 days ago from Direct Energy

  • Telephony Systems Engineer - Avaya

    Direct Energy - Tempe, AZ

    routing tools to improve how the customer interacts with Direct Energy, thereby driving a great customer experience and ... Telephony Systems Engineer role will work with all other Direct Energy organizations and levels within those...

    16 days ago from Direct Energy

  • Supervisor, Reputation Management

    Choice Hotels International - Phoenix, AZ

    achieve Experience with call center technology, including ACD, workforce management agent productivity tools, and quality management tools. Must be able to uphold Choices Values & Performance Principles of collaboration, performance...

    1 day ago from Choice Hotels International, Inc

  • Enrollment Representative

    Manpower Group - Scottsdale, AZ

    *Able to use multiple computer applications. * Able to use ACD telephone system. *Proficiency in the use of Windows and Microsoft programs. Contract Length: 1 month Hours: Training Hours 10- 7 (Monday-Friday) PST....Schedule after training...

    30+ days ago from Manpower Group

  • Call Center Scheduling Analyst

    International Cruise & Excursions - Scottsdale, AZ

    The analyst may be required create performance based routing solutions to achieve given goals and set/adjust agents ACD ... to assure no unnecessary overtime is accumulated ACD Administration and Monitoring system duties Manage ACD...

    1 day ago from International Cruise & Excursions, Inc.

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